Somerset Emergency Volunteers and the Somerset floods. The consequences of the awful floods in Somerset over the winter of 2013/14 lasted a long time. Some homes were rendered inhabitable. The…
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This retail CRM system was initially designed to take into consideration the stock control aspect of the store. As the client realised the potential of the software, we were able…
Built upon the client’s existing CRM system this was just one of many extra functions: a user interface to allocate tasks to design staff. The department manager had a list…
Whether one spends weeks, or just a few hours, considering business analysis, process mapping and workflows, one now has a clearer picture of… What could be done much quicker. What…
A process map is a management tool to describe the steps in any process. Process mapping focuses on the task rather than the individual or departments. It starts at the…
We utilise a simplified business analysis to help us understand your business. It highlights your company’s unique needs and processes. It will show areas that work well and those that…
This firm of accountants were running their business off spreadsheets. It was a CRM system that they had created themselves. They were constantly thwarted by it’s limitations. Rewriting it as…
Mendip Community Support are a charity who give advice to other charities and voluntary organisations. They provide a wealth of information on funding, financial matters, governance and anything that may…
This company offered commercial leasing arrangements for capital equipment. In essence it was a very simple CRM. Each enquiry was treated completely separately. Even if the client had other leases….