Three Ways is a special needs school. They also provide much needed, specialist services via their Brighter Futures Project to colleges, schools, nurseries, voluntary and parent groups. Focusing on improved learning and well-being outcomes for individual children and young people.
They needed a special bespoke CRM bit of software. A way of co-ordinating their staff, services and reporting on a child’s progress.
The project involves many practitioners with considerable expertise in special educational needs, health, inclusion, behaviour support, therapeutic approaches, child development, personalised programmes for young people, and training for staff. Their services include assessments for learners with additional needs, therapeutic interventions, training programmes for children and teenagers, professional development and consultancy for staff, as well as advice for parents and carers.
The project has grown enormously in the last few years but was still being run on spreadsheets, bits of paper and human memory.
What was needed…
- One online, shareable, source of information.
- Office staff could allocate practitioners their work.
- Practitioners could then access info (using personal secure logins).
- Practitioners would then book their slots direct with the clients and file their reports.
- The office staff would monitor times and services and provide monthly reports to management and their clients
